1. Introduction
Welcome to Residential Drafts ("we," "us," or "our"). We are committed to protecting the privacy of our visitors and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.residentialdrafts.com, and use our services.
By using our site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect
We collect information in the following ways:
A. Information You Provide to Us
We collect personal information that you voluntarily provide to us when you fill out a contact form, request a quote, or subscribe to our newsletter. This information includes:
    Contact Information: Your name and email address.
    Optional Information: Your phone number, if you choose to provide it.
    Project Information: Your province/state and country. We require this information to ensure the construction drawings we create comply with the specific building codes and standards for your project's location.
B. Information We Collect Automatically
When you visit our website, we may automatically collect certain information about your device and browsing activity. This information is collected by our third-party service providers (like Google Analytics) and may include:
    Analytics Data: Information about your device, browser type, and how you interact with our site (e.g., pages visited, time spent on pages).
    Cookies: Our site and service providers use cookies and similar tracking technologies to analyze trends, administer the website, track users' movements around the site, and gather demographic information. (See "Cookies and Tracking" section below).

3. How We Use Your Information
We use the information we collect for the following purposes:
    To Provide Our Services: To provide you with a professional quote for your project and to deliver our architectural drafting, structural drafting, MEP drafting, and BIM modeling services.
    To Communicate With You: To respond to your inquiries, send you project updates, and provide customer support.
    To Process Payments: To issue quotes, send invoices, and process down payments and final payments for our services.
    For Marketing: To send you marketing communications and newsletters, only if you have opted in to receive them. You may opt-out at any time.
    To Improve Our Website: To understand how users interact with our site so we can improve its functionality and user experience.
    To Comply with Legal Obligations: To ensure our drawings meet the required codes and standards for your location.

4. How We Share Your Information
We do not sell or rent your personal information to third parties.
We may share your information only in the following limited circumstances:
    Third-Party Service Providers: We share information with third-party vendors who perform services on our behalf. These include:
        Analytics Providers (Google Analytics): To help us analyze our website traffic.
        Payment Processors (e.g., NOWPayments): To securely process your payments. We do not store or have full access to your payment card or crypto wallet details; this information is handled directly by the payment processor.
        Advertising Partners (Google Ads, Facebook Ads, LinkedIn Ads): To help us measure the effectiveness of our advertising campaigns and deliver relevant ads to you on other websites.
    Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Cookies and Tracking Technologies
Our website uses cookies, which are small text files placed on your device. We use them for:
    Essential Functionality: To ensure our website (built on Webflow) runs correctly.
    Analytics: To help us understand how you use our site (via Google Analytics).
    Advertising: To help our advertising partners (Google, Facebook, LinkedIn) show you relevant ads and measure campaign performance.
You can control and manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Our website uses SSL encryption to protect data transmitted to and from our site, and our data is stored on secure servers.
However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Your Data Rights and Choices
You have control over your personal information.
    Marketing Opt-Out: You can opt-out of receiving our marketing emails at any time by clicking the "unsubscribe" link found at the bottom of every email.
    Access, Correct, or Delete: You have the right to request access to, correction of, or deletion of the personal information we hold about you. To make such a request, please email us at contact@residentialdrafts.com.
    Regional Rights: Depending on your location (such as the European Union/UK or California), you may have additional rights regarding your data, such as the right to data portability or the right to restrict processing.

8. International Data Transfers
We are based in Armenia. Our website is hosted on Webflow, which uses primary servers located in the United States (U.S.). To ensure fast performance globally, Webflow also uses a content delivery network (CDN) that may cache parts of our website on servers in various countries.
If you are accessing our website from outside of the U.S., please be aware that your information (including any personal data you submit through forms) will be transferred to, stored, and processed in the United States, which may have different data protection laws than your own country.

9. Children's Privacy
Our services are not intended for or directed at children under the age of 13 (or 16 in the European Union). We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this page periodically for any changes.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
‍Email: contact@residentialdrafts.com